Kensuke Sakamoto – Design Strategist & Service Innovator

About Me

I am a business and service designer with over 15 years of experience bridging creative design and strategic innovation.
Starting my career as a graphic designer, I evolved into a UX/UI and service design professional, supporting projects across telecommunications, finance, real estate, and the public sector. My focus is on creating human-centered experiences that connect design, business value, and social impact.

Expertise

  • Business & Service Design – transforming insights into innovative services and sustainable business models
  • Branding & Experience – crafting meaningful brand strategies that align with customer and employee experience
  • Urban & Community Innovation – driving local revitalization through design, multicultural coexistence, and digital transformation
  • Creative Direction – leading cross-disciplinary teams in visual design, media, and storytelling

Philosophy

I believe in “Design as Cultivation” – nurturing ideas, people, and communities through design. My work blends analytical frameworks with emotional storytelling, aiming to create services and brands that are not only functional, but deeply resonant with people’s lives.

Highlights

  • Led CX improvement initiatives for major consumer brands
  • Developed community-based revitalization projects in Tsukuba and Ibaraki, integrating urban planning and citizen participation
  • Founder of ichien Inc., a design and creative agency focused on sustainable branding, local innovation, and digital solutions

Beyond Work

At 4 AM, when inspiration strikes, I map out ideas for new ventures, community design projects, and sustainable business models. I also invest in suburban real estate, combining design thinking with long-term asset strategies.

Vision

To design a world where creativity and strategy empower communities, businesses, and individuals to thrive together.